Bj66 provides a formal self-exclusion program to support responsible gaming and to comply with applicable regulatory requirements. This Self-Exclusion Policy covers all Bj66 gambling products and services available to users on Bj66 platforms and applies to all accounts registered under Bj66.
Self-exclusion means a user designates a period during which access to Bj66 gambling services is restricted for that user. The exclusion applies to all Bj66 brands, products, accounts, and payment methods linked to the user profile and requires Bj66 to enforce blocking measures across the platform.
If you can access your Bj66 account, initiate self-exclusion through the Account settings by selecting Self-Exclusion and choosing the desired duration. A confirmation will appear on screen and in your account history, and all prohibited activities will be disabled during the exclusion period.
If you cannot access your account, contact Bj66 Support via the Help Center or Live Chat to initiate a self-exclusion request on your behalf. You will be asked to provide identifying information such as your full name, date of birth, registered username, and the last four digits of any payment method used for deposits. Bj66 will complete verification and apply the exclusion within a reasonable processing period, typically within 24 to 48 hours after receipt of the request.
For temporary self-exclusion, reinstatement is permissible after the expiry date upon request through the Help Center or Live Chat, subject to verification of identity. A cooling-off period may be required prior to reinstatement. For permanent self-exclusion, reinstatement is only possible at Bj66’s sole discretion following a formal review, which may include additional identity verification and eligibility assessment. Bj66 may establish a minimum waiting period before reconsideration.
Bj66 processes personal data to administer self-exclusion in accordance with the Bj66 Privacy Policy and applicable data protection laws. Data used to enforce self-exclusion is retained for the period required by law and regulatory obligations and is accessible only to authorized personnel. When the self-exclusion ends or is removed, data handling will continue in line with the Privacy Policy and regulatory requirements.
Bj66 supports responsible gaming as a continuous commitment. If you are experiencing gambling-related problems, consider seeking help from local gambling support services or national helplines. The Help Center provides information about responsible gaming options and access to resources to support you.
For questions about self-exclusion, contact Bj66 Support via the Help Center or Live Chat. All requests are processed in alignment with internal procedures and regulatory obligations. This policy reflects current governing requirements and may be updated; the latest version is maintained within the Help Center.